Ask APRYL and sending a support request

Ask APRYL is the Compass help assistant, from APRYL AI at The Noble House™. Open Help from the ⚙ panel, My Desk or this Help Center and ask in your own words.

• What she knows: these Help articles and your own account, such as your plan and what it includes. Every answer names the article it comes from.
• What she won't do: give legal, financial or medical advice, discuss other members, or invent a policy. Questions about the news itself belong to the intelligence; APRYL helps you use Compass.
• Who can ask: every member. Each day you can ask 3 questions on Observer, 10 on Briefing Desk, 25 on Analyst Desk and 25 per seat on Team Desk. If APRYL is busy, she shows you the articles that answer your question right away.

Send a support request. When APRYL can't settle it, choose Send a support request. Your conversation goes with your request, so you never repeat yourself, and you'll see a case number. We reply by email within one business day.